Return Policy

At KBliss, your happiness and confidence in the products you choose matter deeply to us.
We’re committed to making your experience smooth, fair, and supportive.

Returns & Refunds

Due to the nature of skincare products and for hygiene reasons, all sales are final once shipped.
We are unable to accept returns or exchanges for products that have been opened or used.

However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery.
We’ll work quickly to make it right — whether that means a replacement or a refund.

How to Report an Issue

If there’s a problem with your order, simply email us at [your email address] with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging (if applicable)

Our small team will review your request within 2–3 business days and help resolve it as smoothly as possible.

Cancellations

If you need to cancel your order, please contact us within 12 hours of placing it.
Once the order is processed or shipped, we are unable to make changes or cancel it.

Our Promise

We are here to build a skincare community based on trust and honesty.
If you have any questions about a product before purchasing, feel free to reach out — we're happy to help!